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Instructor-Led Training Courses
What payment methods do you accept?
What is included in the course fee?
What is the dress code for attending the course?
Cancellation, Substitution and Refund Policy
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Online / Self-Study Courses
What payment methods do you accept for online courses?
Online Course Licenses (Personal and Corporate) Explained
What's the difference between a self-study format and instructor-led format?
How do I retrieve and/or reset my password?
Refund Policy for Publications
Cancelling a Subscription
Publications License (Individual and Corporate)
Payment Methods for Publications
Complaints Policies and Procedures
How do I cancel my membership?
How do I update my details?
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